Net 30 Days (Open Account) may be provided upon receipt and review of credit references. A 1-1/2% per month carrying charge will be added to all past due invoices.

For credit card or Open Account, orders will be billed the exact amount shown on the shopping cart or as provided in a written quote.

There are occasions where merchandise must be returned. Prior to returning any item, a written return authorization (email or fax) must be obtained to receive credit. This can be obtained by calling or emailing to the contact information found on our website (www.rcfoam.com). A 20% handling charge may be charged for all items returned for reasons beyond our control. Items must be returned freight prepaid. Credit or refund will be issued at the purchase price upon receipt of the merchandise.

RC Foam is proud of our quality and will always stand behind our workmanship. In order to effectively service our products, the following will apply:

1. Merchandise Damaged in Transit. We cannot accept for credit any obviously shelf-damaged merchandise or merchandise that is damaged in transit. Damage claims caused in transit must be filed with the transportation company. If we can be of any assistance to you in substantiating your claim, please feel free to contact us. Damaged merchandise purchased on Net 30 days (open account) must still be paid in accordance with those terms regardless of the status of damage claims.

2. Defective Merchandise. We know that no matter how conscious we are regarding quality control, an occasional discrepancy may occur. Should a discrepancy occur, please contact us within 10 days with details of what is needed to put the product back into saleable condition. We will promptly send the necessary items direct to you as appropriate.